Terms & Conditions

About Us

This web site is owned and operated by Plymouth Military Gifts.

If you have any suggestions or comments or if you need to contact us, please contact us via our enquiry form or directly using the details below.

Plymouth Military Gifts
320 Saltash Road
Plymouth Devon
United Kingdom

Phone: 01752262660/07458307053

Email: info [at] plymouthmilitarygifts [dot] co [dot] uk

Making A Purchase

Making a purchase could not be easier. Just browse our website and add any items that you wish to buy to your shopping basket. After you have finished your selection, click 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept payment via credit/debit card, PAYPAL,NOCHEX or British cheque/postal order. Please make payable to 'Abigails China'.

Shipping And Handling

Our postage and packing charges are the same for UK and international customers.

Please see our Delivery page for details of current our delivery services and charges.

Delivery Schedule

Orders will be despatched within 7 working days of payment being received.

The delivery time will vary depending on your location but will normally be 1-3 days for UK orders and 2-6 days for international orders.

Back Orders

If an item you have ordered is not in stock we will back order it for you. You will always have the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK or European Union, 20% VAT is included. All other orders are VAT free.

Credit Card Security

We do not directly handle credit card details. Our payment processing partners (PayPal and Nochex) provide state-of-the-art secure credit card payment pages on our behalf.

Reaching Us

If you need to contact us please use our enquiry form. Alternatively you can phone 01752262660/07458307053 (international +44 01752262660/07458307053) or write to us at:

Plymouth Military Gifts
320 Saltash Road
Plymouth Devon
United Kingdom

Privacy Policy

Plymouth Military Gifts do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping basket, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:

a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy

Under the United Kingdoms Distance Selling Regulations, if you have received goods and have simply changed your mind about purchasing them, you may return the goods for credit on condition of the following:

- You inform us within seven working days of receipt of the product(s).
- You return the item(s) within 14 days.
- Goods are returned in a resalable condition and in the original packaging.
- Goods are returned via a trackable method. No refunds will be given for items lost or damaged in transit.

We are happy to exchange (for products of the same price) or give credit. For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the products to us.